a) Data Controller
Grup Baby / Grup Elektronik İç ve Dış Ticaret Ltd. Şti (“Grup Baby”), in accordance with the Personal Data Protection Law No. 6698 (“KVKK”), will collect and process your data as the data controller within the scope described below. Grup Baby; Pursuant to Article 10 of the KVKK, has the title of "data controller" and this Clarification Text is aimed to enlighten the customers about the personal data processing activities carried out by Grup Baby through the website https://www.grupbaby.com/. For detailed information, you can review our company's Personal Data Protection Policy.
b) Purpose of Processing Personal Data
Our company may collect personal data from our customers, potential customers and website visitors in categories such as identity, contact information, customer transactions, process security and marketing sales information from our customers, potential customers and website visitors.
Your personal data will be processed within the scope of Personal Data Processing Conditions and purposes specified in Articles 5 and 6 of Law No. 6698, for purposes of;
- Executing goods / services sales processes, customer relationship management processes, customer satisfaction related activities, marketing analysis studies, advertising / campaign / promotion processes and product / service marketing processes;
- Presenting our company's products and services to you, organizing records and documents, complying with information storage, reporting, notification, tax and other obligations stipulated by local and international legal regulations,
- Offering you special advertisements, campaigns, advantages and other benefits for sales, promotion and marketing activities to increase the quality of services and products,
- Measuring customer satisfaction, complaint management, receiving your opinions and suggestions about new services and products, informing you about products and services, complaints and requests,
- Communicating with you in order to provide you with the necessary information regarding information processing requirements, the necessity of support services, these services and products,
- Carrying out traffic measurement and statistical analysis studies for sales and marketing activities,
- Complying with the information storage, reporting and information obligations stipulated by the official institutions within the scope of the relevant legislation provisions, fulfilling the legal obligations that we are subject to regarding the use of these services,
- Managing financial operations, communication, market research, purchasing operations (demand, offer, evaluation, order, budgeting), internal system and application management operations, and legal operations, in order to determine and implement our company's commercial and business strategies; and
- Examining, evaluating and responding to requests from official authorities or you.
c) Transfer Purposes and Groups of Processed Personal Data
Your collected personal data can be transferred to the below individuals within the scope of personal data procession conditions and aims outlined in Articles 8 and 9 of the Law No. 6698 to perform the above-mentioned purposes only
- Persons or organizations permitted by the Turkish Code of Commerce, Turkish Code of Obligations and other laws and regulations,
- Legally authorized public institutions and organizations, administrative authorities and legal authorities,
- Real or legal persons that we receive services from and cooperate with on product/service issues, institutions with which we have an agreement to send messages to our customers, and courier companies that deliver the orders placed in our online stores to you.
ç) Method and Legal Reason for Personal Data Collection
The collection of your personal data by Grup Baby via verbal communication, in writing, in electronic form or other channels that may be established in the future, through channels such as our websites and other marketplaces, call centers and social media accounts, is limited to the performance of legal aims outlined above, and no more than is necessary for our company to perform a contract, comply with express stipulations in the law, publicize your personal data at your discretion, establish, use or protect the right granted to you, and perform its legitimate interests and legal obligations; in a way that will not harm your fundamental rights and freedoms.
d) Data Subject Rights
Subject to an application to our Company in accordance with Article 11 of the KVKK you have the right to;
- Be notified about whether your personal data is processed,
- Be notified about contents of your processed personal data,
- Be notified about the purpose of processing your personal data and whether it is used for said purpose,
- Be notified about the local or international third parties that your personal data was transferred to,
- Request an amendment of your personal data to correct any false information or omission within,
- Request the deletion or destruction of your personal data in cases where the reasons for processing your data is no longer valid, subject to an assessment based on purpose, duration and legitimacy principles,
- Request for any third parties that are in possession of your personal data to be notified of any amendments made to, or the deletion or destruction of, your personal data,
- Object to any result that is not in your favor, in cases where your personal data is exclusively reviewed by automated systems.
- Demand compensation for any loss caused by illegal procession of your personal data
Upon filing a request through the application form on our website we will endeavour to conclude your request free of charge and as soon as possible, subject to the particulars of the request but no later than 30 days. You will not be charged for the first 10 pages of the reply. However, any additional pages will be subject to a charge at the rate fixed by the Personal Data Protection Authority.